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Frequently asked questions
ArchiPlanner is an interior design platform that combines a lightweight 3D room planner with AI-powered rendering. Whether you are redesigning an existing space or planning a room that doesn't exist yet, you can visualize your ideas by creating a simple 3D layout, uploading a photo, or describing your style with text prompts.
Not at all! While the 3D Planner is great for setting up exact furniture placements and room dimensions, it is entirely optional. If you already have a photo of your room, you can skip the planner, upload your image directly, and let the AI reimagine it in seconds.
ArchiPlanner is built for anyone who wants to visualize how a space could look — no 3D modeling or design experience required. It is perfect for homeowners planning renovations, renters wanting to redecorate, and real estate professionals looking for quick, beautiful virtual staging.
Yes, new users get a few free renders right after registration so you can test out the platform. If you need more, you can easily top up with one-time credit packs or subscribe to a monthly plan for higher limits.
We accept all major credit cards, PayPal, or any payment methods available in your region. If you are on the Enterprise plan, we also accept wire transfers.
Yes, you can cancel your subscription anytime at the settings page. Note that you will not get a refund for cancelling your subscription. However, you can continue to access the membership features until the end of your billing cycle.
We do not offer refunds. If you cancel your plan before the next renewal cycle, you will retain access to paid features until the end of your subscription period. When your subscription expires, you will lose access to paid features, but you will keep existing data created with those features.
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